Política de privacidade
Last updated: January 14, 2026
Astralux (“we”, “us”, or “our”) operates this website and online store. This Privacy Policy describes how we collect, use, and share your personal information when you visit, use our services, or make a purchase from astralux.com.co (the “Site”).
By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
When you visit or make a purchase from the Site, we may collect the following types of personal information:
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Contact information (name, email address, shipping and billing address, phone number)
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Order information (products purchased, payment method, transaction details)
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Account information (if you create an account)
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Device information (IP address, browser type, cookies, time zone)
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Customer support communications
How We Use Your Information
We use your personal information to:
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Process and fulfill orders
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Communicate with you about your order or account
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Provide customer support
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Improve and optimize our website and services
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Send marketing or promotional emails (you can opt out at any time)
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Prevent fraud and ensure website security
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Comply with legal obligations
Sharing Your Information
We share your information only when necessary, including with:
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Shopify, our e-commerce platform provider
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Payment processors and shipping partners
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Service providers that help us operate our business
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Legal authorities, if required by law
Your information is never sold.
Cookies
We use cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content. You can manage your cookie preferences through the cookie banner on our website.
International Data Transfers
Your information may be stored and processed outside your country of residence, including in countries where Shopify or its partners operate. We ensure appropriate safeguards are in place in accordance with applicable data protection laws.
Your Rights (GDPR & International Users)
Depending on your location, you may have the right to:
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Access your personal data
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Request correction or deletion of your data
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Object to or restrict processing
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Request data portability
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Withdraw consent at any time
To exercise these rights, contact us at the email below.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or resolve disputes.
Children’s Information
Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at: